What part of an organization is formed by a focus on customer and active listening skills?
A)its human capital formation
B)its skills inventory
C)its core competencies
D)its leveraged talent

Question

Quizplus · Accepted Answer

A focus on customer and active listening skills contributes to an organization's core competencies, which are the unique set of capabilities that allow the organization to deliver superior value to customers and differentiate itself from competitors.

What Part of an Organization Is Formed by a Focus