In late 2007, Boeing announced that its 787 Dreamliner, scheduled to be delivered to several airlines by early 2008, would be delayed due to problems at various critical points in the project. The project director wants to distribute a detailed memo to all members of the project team outlining how to correct each of these problems. How can the director convey the memo's key points more effectively?
A) by using the passive voice
B) by including headings to identify each major section of the memo
C) by keeping the memo concise; ideally the length should be no more than one page
D) by avoiding the use of bulleted lists

Question

Quizplus · Accepted Answer

Including headings to identify each major section of the memo will make it easier for the team members to locate and refer back to specific sections as necessary. This will improve the memo's overall effectiveness in conveying key points. The other options (using passive voice, keeping the memo concise, and avoiding bulleted lists) may not necessarily improve the memo's effectiveness in conveying the key points.

In Late 2007, Boeing Announced That Its 787 Dreamliner, Scheduled