According to studies reported in the Wall Street Journal's Career Journal,where does the majority of meaning come from during face-to-face communication?
A)a combination of the words spoken and the tone in which they are spoken, with the spoken words being slightly more important than the tone of voice
B)body language, including facial expressions and posture
C)the tone of voice
D)the verbal content of the message

Question

Quizplus · Accepted Answer

Studies suggest that the majority of meaning in face-to-face communication comes from body language, including facial expressions and posture, rather than the words spoken or the tone of voice.

According to Studies Reported in the Wall Street Journal's Career