Weakness in the CRM process results in
A) orders that are not processed and executed effectively.
B) demand being lost.
C) a poor customer experience.
D) all of the above

Question

Quizplus · Accepted Answer

Weakness in the CRM process can result in various negative outcomes such as orders not being processed or executed effectively, which can lead to lost demand. Additionally, a poor customer experience can result from inefficiencies in the CRM process. Therefore, all of the above options are possible outcomes of a weak CRM process.

Weakness in the CRM Process Results in