Patient satisfaction surveys include questions about quality of care.What has the greatest impact on patient satisfaction?
A)Responsiveness of staff
B)Getting pain medication on time
C)Being allowed to go outside to smoke a cigarette
D)The race and gender of the nurses

Question

Quizplus · Accepted Answer

The attitudes and caring of the staff are a huge patient satisfaction indicator.The other options may be an indicator for a small number of patients but will not influence the overall data.

Patient Satisfaction Surveys Include Questions About Quality of Care