________ refers to the difference from one delivery of a product to another delivery of the same product as a result of the inability to control the production and quality of the process.
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Q71: To be successful in the international service
Q72: Rules which do not differentiate between domestic
Q73: For services that are delivered mainly in
Q74: Active participation of customers in the provision
Q75: The removal of government interference is referred
Q77: The cost of communicating electronically or by
Q78: Availability of full disclosure and information about
Q79: The inability to be seen,tasted,or touched in
Q80: Perception of a business activity as having
Q81: Services that are provided in the areas
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