Lu, who is part of the production department, has key connections with members of the R&D, marketing, art, technical support, distribution, and human resources departments. From this information, we can infer that Lu is a
A) redundant contact.
B) boundary spanner.
C) peripheral specialist.
D) structural hole.

Question

Quizplus · Accepted Answer

Lu's connections with members of various departments indicate that they are a boundary spanner, serving as a liaison between different parts of the organization. This position can be valuable in facilitating communication and information sharing across departments. The other options (redundant contact, peripheral specialist, structural hole) do not accurately describe Lu's role based on the given information.

Lu, Who Is Part of the Production Department, Has Key