Which of the following is the first step involved in the change process?
A) Communicating change model
B) Creating dissatisfaction
C) Developing an implementation process
D) Creating a desirable model

Question

Quizplus · Accepted Answer

Creating dissatisfaction is the first step involved in the change process according to the Lewin's change management model, which is widely accepted in the field of organizational change. This step involves identifying the problem or the opportunity for change and developing a sense of urgency among stakeholders about the need for change. Once dissatisfaction is created, the next steps involve planning and implementing the change. Therefore, options A, C, and D are not the correct first steps in the change process according to this model.

Which of the Following Is the First Step Involved in the Change