Moonbow, Inc., has a highly formalized structure with extensive rules, procedures, policies, and instructions. Positions are arranged hierarchically with top management dictating the direction and activity of the organization while lower-level managers and employees follow orders. The fundamental mechanism of monitoring involves close personal surveillance of subordinates by superiors. Moonbow, Inc., has adopted a _____ approach to organizational control.
A) clan
B) bureaucratic
C) mutually adaptive
D) totalitarian

Question

Quizplus · Accepted Answer

Moonbow, Inc. has a highly formalized structure with extensive rules, procedures, policies, and instructions, which are characteristics of a bureaucratic approach to organizational control. The hierarchical arrangement of positions and the close personal surveillance of subordinates by superiors also suggest a bureaucratic approach.