The factor that distinguishes the human relations movement from scientific management is that the human relations movement
A) focuses on how jobs could be designed to improve productivity.
B) emphasizes the importance of informal social relations at work.
C) views the firm as a machine and the manager as a machine operator.
D) shifts emphasis from the social side of the firm to the output of the firm.

Question

Quizplus · Accepted Answer

The human relations movement emphasizes the importance of informal social relations at work, whereas scientific management focuses on how jobs could be designed to improve productivity. The human relations movement views the firm as a social system, while scientific management views the firm as a machine and the manager as a machine operator. The human relations movement shifts the emphasis from the output of the firm to the social side of the firm.

The Factor That Distinguishes the Human Relations Movement from Scientific