Susan has been using the new computer operating system for over six months.A friend who has an older version of the operating system calls Susan for help, since Susan used this older system for five years before getting the new one.As soon as Susan starts typing on her friend's computer, she realizes that she cannot remember specific details regarding this older operating system.Her inability to remember this older system is due to
A) memory decay.
B) suppression.
C) retroactive interference.
D) proactive interference.

Question

Quizplus · Accepted Answer

Retroactive interference occurs when new information interferes with the recall of old information. In this situation, Susan has been using the new operating system for over six months, and this new information may be interfering with her ability to recall specific details about the older system. Therefore, retroactive interference is the best explanation for Susan's inability to remember the older operating system.

Susan Has Been Using the New Computer Operating System for Over