____ complaints are registered for the expressed purpose of altering an undesirable state of affairs.
A)Ostensive
B)Instrumental
C)Reflexive
D)Noninstrumental
E)Critical

Question

Quizplus · Accepted Answer

Instrumental complaints are registered with the intention of changing or improving a situation. This is in contrast to noninstrumental or ostensive complaints, which are made with the goal of venting frustration or seeking sympathy, and reflexive complaints, which are made to express personal feelings or emotions. Critical complaints, on the other hand, are specifically aimed at highlighting problems or issues in order to effect change, but the question does not specify that level of intention or awareness.

____ Complaints Are Registered for the Expressed Purpose of Altering