The number of competing alternative service providers available has the biggest influence on:
A)desired service.
B)perceived service roles.
C)ideal service
D)adequate service expectations.
E)derived expectations.

Question

Quizplus · Accepted Answer

The number of competing alternative service providers influences adequate service expectations because consumers will adjust their expectations based on the variety and quality of services available in the market. If there are many providers, consumers might expect higher standards of service as they have more options to choose from.

The Number of Competing Alternative Service Providers Available Has the Biggest