Tom, a supervisor, is concerned because one of his workers is consistently missing deadlines. To address the problem, Tom gathers the employee's status updates for the last six months and highlights projects with missed deadlines. This act best fits within which stage of the decision-making process?
A) Step 1: Define the problem
B) Step 2: Analyze the problem
C) Step 3: Establish decision criteria
D) Step 4: Develop alternatives

Question

Quizplus · Accepted Answer

Tom is analyzing the problem by gathering data and highlighting a pattern of missed deadlines. This is part of the second stage of the decision-making process, which involves analyzing the problem and understanding its causes.

Tom, a Supervisor, Is Concerned Because One of His Workers