Operational management and rank-and-file employees tend to make more _______________decisions
A) structured
B) unstructured
C) semi-structured
D) non-structured

Question

Quizplus · Accepted Answer

Operational management and rank-and-file employees typically make decisions that are routine, repetitive, and require little judgment or creativity. These decisions are often structured, meaning they follow a set of established rules, procedures, or guidelines. Structured decisions are easier to automate and standardize, which is why they are often delegated to lower-level employees who have less discretion and authority. In contrast, higher-level managers and executives tend to make more unstructured decisions that are complex, uncertain, and strategic in nature, and require more judgment, intuition, and creativity.

Operational Management and Rank-And-File Employees Tend to Make More _______________Decisions