Repeated or increased purchases of the product or service is known as?
A)profitability
B)customer satisfaction
C)customer loyalty
D)the net promoter score

Question

Quizplus · Accepted Answer

Customer loyalty refers to the repeated or increased purchases of a product or service, indicating that the customer is satisfied with the quality and value offered by the company. Profitability is a measure of the company's financial performance, while customer satisfaction is a measure of how happy customers are with their experience. The Net Promoter Score is a metric used to measure customer loyalty and likelihood to recommend a company or product to others, but it is not the same thing as customer loyalty itself.

Repeated or Increased Purchases of the Product or Service Is