Aggressive customers who demand low prices and customized services:
A)require high costs to serve.
B)are most profitable to serve.
C)are customers to eliminate.
D)require high costs and are most profitable to serve.

Question

Quizplus · Accepted Answer

Aggressive customers who demand low prices and customized services require high costs to serve because providing personalized services and meeting individual demands of each customer can be time-consuming and resource-intensive. Additionally, offering low prices may require the business to compromise on quality or reduce profit margins, further increasing costs to serve these customers. Therefore, while these customers may contribute to sales volume, their high demands and low profitability make them challenging to serve.

Aggressive Customers Who Demand Low Prices and Customized Services