Managers of service departments need all of the following information EXCEPT:
A)efficiency data on work performance.
B)quality data on work performance.
C)profitability data of the whole company.
D)profitability data of the service department.

Question

Quizplus · Accepted Answer

While managers of service departments should be aware of their own profitability data, they do not necessarily need information on the profitability of the entire company. They primarily need information on work performance efficiency and quality data to ensure that their service department is operating effectively and meeting customer needs.

Managers of Service Departments Need All of the Following Information