Shelly, a technician, was particularly concerned about the changes.She had spent a number of years ingratiating herself with one of the doctors and, because of it, she had earned special privileges, such as taking extended lunches with her husband.Shelly's resistance to change came from her ________.
A) belief that uncertainty would increase
B) fear that she would be forced out of her habit
C) concern over personal loss
D) belief that Kelly's changes would harm the organization

Question

Quizplus · Accepted Answer

Shelly's concern about losing her special privileges indicates that her resistance to change stems from a fear of personal loss rather than a belief that the changes would harm the organization or increase uncertainty.

Shelly, a Technician, Was Particularly Concerned About the Changes