Which of the following is the first step in a diversity skills training program?
A) teaching people specific skills on how to communicate effectively with their fellow employees
B) increasing employees' sensitivity and openness to those who are different from them
C) making employees aware of the assumptions and biases they may have
D) training employees on how to work effectively in a diverse work environment

Question

Quizplus · Accepted Answer

The first step in a diversity skills training program is to make employees aware of the assumptions and biases they may have. This can include helping them recognize unconscious biases and stereotypes they hold, and identifying ways in which they may unintentionally perpetuate discrimination or exclusion. Once employees are aware of these biases, they can begin to address them and develop the skills necessary to work effectively in a diverse environment.

Which of the Following Is the First Step in a Diversity