Moderate vertical differentiation, high horizontal differentiation, and high formalization are characteristics of an organization that indulges in ________.
A) small-batch production
B) mass production
C) unit production
D) process production

Question

Quizplus · Accepted Answer

Mass production is characterized by moderate to high vertical differentiation, high horizontal differentiation, and high formalization. Vertical differentiation refers to the number of hierarchical levels in the organization, and mass production typically has a large number of levels. Horizontal differentiation refers to the extent to which tasks are specialized or differentiated, and mass production involves a high degree of specialization. Formalization refers to the extent to which an organization relies on rules and procedures, and mass production is highly formalized to ensure consistent and efficient production processes. Small-batch production and unit production typically involve lower levels of vertical differentiation and formalization, while process production typically involves low levels of horizontal differentiation.

Moderate Vertical Differentiation, High Horizontal Differentiation, and High Formalization Are