Aggregate planning in the case of a high-volume product output business such as a restaurant is directed toward:
A) smoothing the service ratE.
B) reducing the size of the workforce.
C) making the kitchen and waitstaff more flexible.
D) coming up with a fixed staffing level.
E) making weekly work schedules more stable.

Question

Quizplus · Accepted Answer

Aggregate planning is about balancing demand and supply to ensure optimal capacity utilization without sacrificing efficiency. In a high-volume output business such as a restaurant, the focus of aggregate planning is on smoothing the service rate to match customer demand. This involves managing staffing levels, inventory, and production capacity to minimize gaps between peak and off-peak periods, reducing wait times, and enhancing customer satisfaction. The other options, such as reducing the workforce or fixing the staffing level, are counterproductive to this goal and may result in inefficiencies or poor service quality. Making the kitchen and waitstaff more flexible or creating stable work schedules may help with operational flexibility and employee morale, but these are not the primary objectives of aggregate planning in a high-volume restaurant business.

Aggregate Planning in the Case of a High-Volume Product Output