Because courtesy is subjective, it cannot be considered a factor in service quality.

Name: Because courtesy is subjective, it cannot be considered a factor in service quality.
Brand: Quizplus
Rating: 4.8 (44 reviews)

Question

Quizplus · Accepted Answer

Courtesy is a measurable aspect of service quality, as it reflects the politeness, respect, and consideration employees show towards customers, which can significantly influence customer satisfaction and perceptions of service quality.

Because Courtesy Is Subjective, It Cannot Be Considered a Factor