"Zero defects" is one of the four principles of total quality management.

Name: "Zero defects" is one of the four principles of total quality management.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

"Zero defects" is a concept associated with Philip Crosby's quality management philosophy rather than one of the core principles of Total Quality Management (TQM). TQM focuses on continuous improvement, customer focus, process improvement, and total involvement.

"Zero Defects" Is One of the Four Principles of Total