The four elements in a crisis management program are anticipate, plan, staff, and practice.
Correct Answer:
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Q24: Employee dissatisfaction can be a sign of
Q25: External audits are precisely the same as
Q26: The hallmarks of an effective crisis management
Q27: Company's committed to quality goods and services
Q28: Dow Chemical Canada is an excellent example
Q30: Internal auditors should be overseen by the
Q31: Objectives based on corporate vision translate down
Q32: According to Philip Crosby, "conformance to requirements"
Q33: Whenever possible, each contingency plan should specify
Q34: A "shadow plan" is a back-up plan
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