Managers need to build ____ by working on strong, constructive, and mutually beneficial relationships.
A) groupthink
B) social capital
C) organizational politics
D) informal groups
E) nonconforming roles

Question

Quizplus · Accepted Answer

Social capital refers to the network of relationships among individuals in an organization or community, and the mutual benefits and resources that result from those relationships. Building strong, constructive relationships is key to developing social capital and achieving success as a manager. Groupthink refers to a dangerous phenomenon in which a group's desire for consensus and harmony overrides critical thinking and dissenting opinions, while organizational politics refers to the complex power dynamics and maneuverings that occur within an organization. Informal groups and nonconforming roles are related to the social dynamics within a group or organization, but building social capital is more focused on strengthening relationships and collaboration between individuals.

Managers Need to Build ____ by Working on Strong, Constructive