Charlie's Dilemma
Charlie, an operations manager at an investment firm, is looking for information on management by objectives (MBO). One of his employees suggested implementing the MBO process but Charlie is not sure what impact it would have on the motivation and productivity of his staff. Can you help?
-Refer to Charlie's Dilemma. What type of uncertainty is Charlie experiencing?
A) State
B) Supervisory
C) Response
D) Effect
E) Operational

Question

Quizplus · Accepted Answer

Charlie is experiencing response uncertainty, which involves uncertainty about the impact of a decision or action, in this case, the implementation of MBO on staff motivation and productivity.

Charlie's Dilemma Charlie, an Operations Manager at an Investment Firm, Is Looking