Controlling the cost of labor in services involves quick response to consumer demand, on-call labor for unexpected demand, flexibility of labor for reallocation, and flexibility of hours or rate of output of individual workers.

Question

Quizplus · Accepted Answer

Controlling the cost of labor in services does involve the mentioned factors like quick response, on-call labor, flexibility of labor, and hours or rate of output of workers.

Controlling the Cost of Labor in Services Involves Quick Response