Which of the following is least effective in an opening buffer?
A)A sincere apology
B)Assurance for the reader that they have your attention
C)An understanding of the reader's needs
D)An introduction to the general subject matter
E)Establishing common ground with the reader

Question

Quizplus · Accepted Answer

A)Messages using the indirect approach open with a buffer, a neutral, noncontroversial statement that is closely related to the point of the message but doesn't convey the bad news. Depending on the circumstances, a good buffer can express your appreciation for being considered, assure the reader of your attention to the request, indicate your understanding of the reader's needs, introduce the general subject matter, or simply establish common ground with your readers.

Which of the Following Is Least Effective in an Opening