Each department in a company that carries out activities to serve the customer can be thought of as a partner in the company's internal ________.
A)market development
B)product development
C)business portfolio
D)value chain
E)value delivery network

Question

Quizplus · Accepted Answer

The value chain refers to the series of activities involved in the creation and delivery of a product or service to the customer. Each department that serves the customer is a partner in this process, from product design and development to marketing, sales, and after-sales service. Therefore, the best choice is D, value chain. The other options may apply to specific aspects of the company's operations but do not encompass the entire process of customer service.

Each Department in a Company That Carries Out Activities to Serve