Claude is usually able to calm employees when they are upset and to get others enthusiastic about an otherwise mundane activity. This ability probably means that Claude has:
A)the highest level of emotional intelligence.
B)the highest level of negative affectivity.
C)a low degree of continuance commitment.
D)a high degree of continuance commitment.
E)the highest level of emotional intelligence and a high degree of continuance commitment.

Question

Quizplus · Accepted Answer

Claude's ability to calm upset employees and motivate others suggests a high level of emotional intelligence, which is the ability to understand and manage emotions in oneself and others. This ability is associated with effective leadership and interpersonal skills. Continuance commitment, on the other hand, refers to the extent to which an employee feels compelled to stay with an organization due to perceived costs of leaving, and is not directly related to Claude's ability to manage emotions. Negative affectivity refers to a tendency to experience negative emotions, which does not fit with Claude's described behavior.

Claude Is Usually Able to Calm Employees When They Are