Organizational memory includes knowledge embedded in the organization's systems and structures.

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Organizational memory refers to the knowledge and information that is embedded in an organization's systems, structures, processes, and culture. This includes data, standard operating procedures, policies, routines, and other elements that make up the organization's identity, capability, and reputation. Organizational memory can be seen as the collective intelligence that is shared among the organization's members, and it can be leveraged to improve decision making, innovation, and performance. Therefore, organizational memory is a valuable asset that should be managed and nurtured over time.

Organizational Memory Includes Knowledge Embedded in the Organization's Systems and Structures