Which of the following would be classified as a tangible cost?
A) Loss of customer goodwill
B) Cost of hardware
C) Employee morale
D) Operational inefficiency
E) Not all customers use the Internet.

Question

Quizplus · Accepted Answer

A tangible cost is a direct and measurable cost associated with a product or service. The cost of hardware is a direct and measurable cost, whereas customer goodwill, employee morale, and operational inefficiency are intangible costs that are more difficult to measure. E is not a relevant option as it is not a valid answer choice.

Which of the Following Would Be Classified as a Tangible