Trucking supervisor Chad learns this morning that a company truck jumped a curb, and crashed into a restaurant. Chad sends a text message to his boss, saying, "We had a small incident involving a truck this morning, but we are OK." He has therefore created the communication barrier of ________.
A)filtering of information
B)communication overload
C)improper timing
D)emotions and attitudes

Question

Quizplus · Accepted Answer

Chad has filtered the information he is sharing with his boss by downplaying the severity of the incident and only focusing on the fact that everyone is safe. He may be trying to avoid possible consequences or negative feedback from his boss.

Trucking Supervisor Chad Learns This Morning That a Company Truck