Benson, a tech-support center supervisor, is given considerable breathing room (leeway)in how to conduct his job, thereby increasing the probability that he will be an engaged worker.

Question

Quizplus · Accepted Answer

Giving employees more autonomy and flexibility in their job can increase their engagement in the work and lead to a greater sense of control and ownership. This statement suggests that Benson has this lever of control in his job, which could help him to be more engaged.

Benson, a Tech-Support Center Supervisor, Is Given Considerable Breathing Room