While on lunch break, Phyllis snuffs out a fire that started in the bagel toaster. A recommended statement of praise for Phyllis would be ________
A)"From now on your nickname will be 'Fabulous Phyllis the firefighter.'"
B)"Nice job. You probably saved the company from a $10,000 insurance claim."
C)"You did the right thing, but helping out is part of every employee's job."
D)"Much appreciated, but are you sure you didn't start the fire?"

Question

Quizplus · Accepted Answer

Choice B acknowledges and praises Phyllis for her quick thinking and action in preventing a potentially costly situation. It also highlights the impact of her actions on the company, showing that her contribution is valuable. Choice A may come across as insincere or too playful, while choice C could be seen as minimizing Phyllis's actions. Choice D undermines her achievement by questioning her honesty.

While on Lunch Break, Phyllis Snuffs Out a Fire That