When a manager attempts to covertly influence others by distorting the facts he is using which of the following methods of reducing resistance to change?
A)manipulation
B)education
C)coercion
D)negotiation

Question

Quizplus · Accepted Answer

Manipulation involves using deceitful or covert tactics to influence others, and distorting facts would be an example of this. Education involves providing information to help others understand the need for a change, coercion involves using threats or force to make others comply, and negotiation involves finding a mutually beneficial solution.

When a Manager Attempts to Covertly Influence Others by Distorting