Operations management includes service industries but not manufacturing firms.
Correct Answer:
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Q25: Deming was a strong believer in keeping
Q26: With respect to product quality, Deming believed
Q27: With respect to planning, Deming believed that
Q28: Managers in the United States today see
Q29: When inputs are turned into goods and
Q31: W.Edwards Deming thought that _ the key
Q32: The goal of operations management is to
Q33: Deming felt that _ with statistics.
A)employees should
Q34: Employees are considered an input in transformation
Q35: Manufacturing and service organizations produce both physical
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