Which of the following is NOT one of the steps followed in the benchmarking process?
A)Develop tactical programs for closing performance gaps.
B)Implement tactical programs, measure the results, and compare the results with those of the best-in-class company.
C)Link parallel activities instead of integrating their results.
D)Identify the area or process to be examined.
E)Calculate the differences among the company's performance measurements and those of the best-in-class company.

Question

Quizplus · Accepted Answer

Linking parallel activities instead of integrating their results is not a step in the benchmarking process. The other options (A, B, D, and E) are all steps in the benchmarking process.

Which of the Following Is NOT One of the Steps