Transformational outsourcing suggests that just as the firm achieves gains in efficiency, productivity, quality, and revenues by leveraging offshore talent, it also obtains the means to turn around failing businesses, speed up innovation, restructure operations, and fund otherwise-unaffordable development projects.

Question

Quizplus · Accepted Answer

Transformational outsourcing is a strategic approach where outsourcing is used not just for cost savings but also as a means to achieve broader business transformations such as operational restructuring, innovation acceleration, and funding for development projects, thereby potentially turning around failing businesses.

Transformational Outsourcing Suggests That Just as the Firm Achieves Gains