April is the manager of a local restaurant and she is telling John,a waiter the day's lunch specials. The communication exchange is best described as _.
A)upward communication
B)downward communication
C)horizontal communication
D)vertical communication

Question

Quizplus · Accepted Answer

John is a lower-level employee and April is his superior, so this is an example of downward communication where information flows from a higher level to a lower level.

April Is the Manager of a Local Restaurant and She