Laura is selling a new car to a customer who has the older model of the same car.She states,"This new model is just like your car except that is gets better gas mileage and has side airbags." Laura is primarily using which skill to make her message relevant?
A)She is making her message concise.
B)She is using other focused language.
C)She is using familiar examples.
D)She is using specific words.

Question

Quizplus · Accepted Answer

Laura is using familiar examples by comparing the new car model to the customer's current car, making her message relevant and understandable by highlighting the improvements.

Laura Is Selling a New Car to a Customer Who