Following up on bad-news in writing is important to
A)promote good relations.
B)formally confirm follow-up procedures.
C)establish a record of the incident.
D)Following up on bad news in writing is important for all these purposes.

Question

Following up on bad-news in writing is important to 
A)promote good relations.
B)formally confirm follow-up procedures.
C)establish a record of the incident.
D)Following up on bad news in writing is important for all these purposes.

Quizplus · Accepted Answer

Following up on bad news in writing is important for all these purposes. It helps to promote good relations by showing that the sender is taking responsibility and showing concern. It formally confirms follow-up procedures to avoid any misunderstandings later. It also establishes a record of the incident for future reference. Therefore, all the given options are valid reasons for why following up on bad news in writing is important.

Following Up on Bad-News in Writing Is Important to