Which of the following is the best opening for a straightforward claim letter?
A)I have been a loyal customer of Bennigan's for many years.
B)Please credit my Visa account for $36, the amount I was overcharged on November 8.
C)I was extremely disappointed to be overcharged on my dinner bill.
D)All of these choices are effective openings for a routine claim letter.

Question

Which of the following is the best opening for a straightforward claim letter? 
A)I have been a loyal customer of Bennigan's for many years.
B)Please credit my Visa account for $36, the amount I was overcharged on November 8.
C)I was extremely disappointed to be overcharged on my dinner bill.
D)All of these choices are effective openings for a routine claim letter.

Quizplus · Accepted Answer

Option B is the best opening for a straightforward claim letter because it clearly states the purpose of the letter and the specific amount being claimed. Option A is not relevant to the purpose of the letter, Option C is too emotional and vague, and Option D is incorrect as not all options are effective for a routine claim letter.

Which of the Following Is the Best Opening for a Straightforward