For which of the following situations would a business letter be more appropriate than an e-mail message?
A)Requesting information about a product
B)Replying to a customer's e-mail asking about available shipping methods
C)Thanking your boss for a birthday gift she gave you
D)Telling all employees how to purchase parking permits

Question

For which of the following situations would a business letter be more appropriate than an e-mail message? 
A)Requesting information about a product 
B)Replying to a customer's e-mail asking about available shipping methods 
C)Thanking your boss for a birthday gift she gave you 
D)Telling all employees how to purchase parking permits

Quizplus · Accepted Answer

A business letter is more formal and personal, making it appropriate for expressing gratitude for a personal gift from a boss.

For Which of the Following Situations Would a Business Letter