
Communication in today's workplace is shifting from one-sided, slow forms of communication to interactive, instant, less paper-based communication.
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Q1: External communication includes sharing ideas and messages
Q10: E-mail is rapidly becoming the preferred communication
Q11: Diverse workforces are more likely to create
Q12: Communication today generally flows one way-from companies
Q14: Social presence is greater in asynchronous communication
Q17: The 21st-century economy depends mainly on information
Q19: Today's new communication technologies have made writing
Q81: Jennifer's poor listening skills cause her to
Q82: E-mail messages, memos, letters, and reports are
Q97: Official information among workers typically flows through
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