Your text says that an apology may be appropriate in a claim response letter, but it advises against admitting negligence.

Name: Your text says that an apology may be appropriate in a claim response letter, but it advises against admitting negligence.
Brand: Quizplus
Rating: 4.8 (33 reviews)

Question

Quizplus · Accepted Answer

The text suggests that offering an apology can help address the customer's concerns and show empathy, but it warns against assuming fault or responsibility for any potential negligence, as this can lead to legal issues.

Your Text Says That an Apology May Be Appropriate in a Claim