Bob works in a mid-sized organization with other skilled workers who all pitch in to do what needs to be done to satisfy the customer. It is likely Bob works in a ________ organization.
A) formalized
B) decentralized
C) departmentalized
D) cross-functional

Question

Quizplus · Accepted Answer

In a decentralized organization, decision-making authority is dispersed throughout the organization and there are often cross-functional teams and a focus on customer satisfaction. This aligns with the description given in the scenario of Bob's workplace.

Bob Works in a Mid-Sized Organization with Other Skilled Workers