Text mining can be used to increase cross-selling and up-selling by analyzing the unstructured data generated by call centers.

Name: Text mining can be used to increase cross-selling and up-selling by analyzing the unstructured data generated by call centers.
Brand: Quizplus
Rating: 4.9 (41 reviews)

Question

Quizplus · Accepted Answer

Text mining can be used to analyze customer feedback and conversations that take place in call centers to identify patterns and insights that can help companies make more effective cross-selling and up-selling recommendations to customers.

Text Mining Can Be Used to Increase Cross-Selling and Up-Selling