The help desk will enlist the support of ________ to help users across the organization.
A) consultants
B) key users
C) executives
D) consultants.
E) none of the above

Question

Quizplus · Accepted Answer

Key users are individuals who have a thorough understanding of the organizational systems and processes, and can provide support to other users. Enlisting their support can be an effective way for the help desk to provide assistance to users across the organization. Consultants and executives may not have the same level of knowledge and expertise in the specific systems used by the organization, and may not be as effective in providing support to users.

The Help Desk Will Enlist the Support of ________ to Help